- Master accounts and subaccounts
- Ask the master account owner to create a subaccount for you
- You may (or may not) receive a welcome email
- Login and logout
- Account information
- Any further questions?
1. Master accounts and subaccounts
Each organization that becomes a premium member receives one master account. The owner of the master account
- can add (only from the same organization as per our Terms and Conditions) and remove subaccounts (up to an account-specific maximum number of seats), and
- has full access to ip fray‘s content.
The owner of a subaccount
- has full access to ip fray‘s content, but
- can’t add or remove others.
Each account (of any kind) is connected with an email address and has a password.
Neither kind of account can be used to edit law firm profiles directly. Only we can.
2. Ask the master account owner to create a subaccount for you
You can get a subaccount if your organization already has a master account. Talk to the owner of that master account. For information on whether and how your organization can obtain a master account and how that account is used, please click here.
3. You may (or may not) receive a welcome email
If the master account owner selected that option, you will receive a welcome email from ip fray that asks you to set a password.
If you don’t get such an email, but the master account owner assures you that your account has been created, you will follow the same steps as someone who originally set a password and later forgot it: you ask for a “new” password, just that in your case it will be the first one. You find that information at the end of the very next section.
4. Login and logout
When you are presently logged in (meaning you have access to all content, and with a master account you are able to add and remove users), the rightmost part of the menu near the top will look like this:
On mobile devices, the layout is different. It’s a vertical menu.
If you have clicked on Logout, or you are not logged in yet, the same part of the menu looks like this:
Again, in mobile browsers the menu is arranged vertically. Just look for the icon (stylized person against blue background), and you will then find items like Login below that icon (possibly left-aligned, but you’ll find it below the icon).
If you click on Login, you see the following form:
The mathematical captcha is a feature of that Memberpress form. It won’t bother you often because normally you just remain logged in for a long time.
Below the “Log In” button, you can see the “Forgot Password” link. Even if you never had a password, but you know that you have an account, you can use it to get a password.
5. Account information
When you are logged in, you have the “Account” menu option as shown in the previous section. For a subaccount, that one is actually largely irrelevant. It’s just that there are the following two buttons at the bottom of the Profile view:
You can click on “View Subscriptions”, but won’t find any relevant information there for a subaccount. You can ignore any billing amounts or expiration dates you may see there.
The “Change Password” button may be useful in certain situations, but you can get the same effect by saying at login time that you “forgot” your password. The difference is that this button allows you to change the password while you are logged in.
6. Any further questions?
Normally, if you are logged in you will have access to all the content. Should there be any unexpected problems, please first talk to the master account owner, and if all else fails, your company can reach out to us and we’ll try to help as fast as we can.